Shipping policy

Shipping Policy

Order Processing

Orders are typically processed and shipped within 1–2 business days after your order is placed. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Area

We currently ship within the United States only.

Shipping Methods & Delivery Times

Most orders are shipped via USPS Ground Advantage, which typically delivers within 2–5 business days after the package has been accepted by USPS.

Depending on the order and destination, we may also use UPS or FedEx.

Delivery times are estimates provided by the carrier and are not guaranteed.

Shipping Costs

Shipping charges, if applicable, are calculated and displayed at checkout. Orders of $25 or more qualify for free standard shipping.

Tracking

When tracking information is available, it will be provided after your order has shipped. Please allow time for the carrier's tracking system to update after your package has been accepted.

Lost, Damaged, or Incorrect Orders

If your order is lost or damaged during shipping, or if you receive the wrong item, please contact us at info@spinitpro.com. We will work with you to resolve the issue and, when appropriate, ship a replacement at no additional charge.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout. If you notice an error in your shipping address, contact us as soon as possible at info@spinitpro.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.

Questions

For questions regarding your shipment or order, contact us at info@spinitpro.com.